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Frequently asked questions

Although we're always pleased to hear from our members, before you take the trouble to e-mail us, quickly check this short list of FAQ's. The answer you're looking for could be right here.

What will it cost me to become a CommsKit member?

If I join as a bronze member and later decide that I would rather be a silver member, can I upgrade my membership?

What does it cost me to sell my stock via the CommsKit site?


Is the price I see, the price I pay?


Is there a minimum amount I need to spend?


When CommsKit sells some of my stock, when will I get paid?


What about VAT and invoices?

What if I'm not happy with the goods I receive?

Can I only sell top quality equipment on the site?

Can I only pay by credit or debit card?


If I am unable to sell something, can I reduce the price?


What if I mislay my membership number/login name or password?


Any chance of same day delivery?


Do any of the goods come with any form of guarantee?

What do I do if my goods don't arrive?


How do I know someone wants to buy something that I'm selling?


What if you ask me for an item that I've already sold or maybe used myself?


If as a dealer in a particular make of equipment, I am constantly in need of particular items, can I make sellers aware of this?

As a buyer, can I speak directly to the seller?


Do you offer this service in any other country other than the UK?


What if I can't find what I want?

What do the various grades mean?

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